Resources

This fact sheet from the Department of Health, Disability and Ageing explains how you can ask for a review of their decision about your complaint or make a complaint about their service.

This webpage from Ausmed details  the Australian Charter of Healthcare Rights and informed consent.

This progress report from the Office of the Inspector General of Aged Care details its views on the implementation of the Aged Care Act related to Human Rights.

This Open Access article by Bradshaw et al. details a systematic review of studies investigating autonomy, control, and indices of optimal functioning in aged care settings.

This website from the Eastern Sector Development Team provides videos and illustrations into social support workers views on right-based care delivery.

This guide by the Aged Care Quality and Safety Commission details sector best practice related to handling complaints within aged care services. 

This fact sheet from the Department of Health, Disability and Ageing describes the new Aged Care Act and the Statement of Rights for consumers, carers and family members. 

This Open Access article by Manton et al. details the Bunya Project, an Indigenous-led participatory action research effort designed to support non-Indigenous university staff and curriculum development through partnerships with Indigenous community-controlled organizations.

This video by the Australian Human Rights Commission, has Cassara Hardie a proud Dunghutti woman, discussing Indigenous aged care rights and recommended reforms, with Age Discrimination Commissioner Robert Fitzgerald AM.

This general toolkit from NSW Government helps health services use co-design practices in planning and delivering services for Culturally Diverse groups such as First Nations people.