Resources

This video from the Department of Health, Disability and Ageing details the new rights-based Aged Care Act and how it intends to change aged care for the better. 

This webpage from the Department of Health, Disability and Ageing provides a comprehensive list of resources to help aged care workers understand what has changed and how to put the new Aged Care Act into practice.

This review by the Office Of The Inspector-General Of Aged Care examines whether My Aged Care effectively upholds older people’s rights to dignity, fairness and equitable access, and identifies reforms needed to ensure the system’s entry point is genuinely accessible and rights-based.

This training module from the Department of Health, Disability and Ageing and Rise Articulate explores the core rights and principles of the new Aged Care Act 2024 and provides practical guidance on how to apply them across your organisation.

This webpage from the Department of Health, Disability and Ageing sets out the expectations of digital platform operators under the rules of the new Aged Care Act.

This information sheet by the Aged Care Quality and Safety Commission explains how the Aged Care Act puts the rights of our Elders and older people first.

This webpage from the Department of Health, Disability and Ageing discusses how the department deal with aged care complaints. It sets out how complaints are acknowledged, managed and resolved under the Aged Care Rules, including support for whistleblower protections and options for reconsideration if parties disagree with decisions.

This webpage from the Aged Care Quality and Safety Commission details the process to make a complaint about an aged care provider, worker or responsible person.

This toolkit from the Department of Health, Disability and Ageing provides information and resources to support aged care providers, peak bodies, advocacy organisations and community groups to inform older people, their families and carers about the choice and control available under the new Aged Care Act.

This chapter forms part of the Senate Standing Committee on Community Affairs inquiry into aged care service delivery. It examines the funding and pricing model, drawing on evidence about how these elements affect the protection of older Australians’ rights