Resources

This guidance document from the Australian Government Department of Health, Disability and Ageing describes the steps providers need to do before and after 1 November 2025, to implement the new Aged Care Act and Support at Home program.

This webpage from the Australian Government Department of Health, Disability and Ageing contains all types of resources such as apps, audio and video resources and other publications, about the Support at Home program.

This information sheet from the Australian Government Department of Health, Disability and Ageing provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025.

This guidance from the  Australian Government Department of Health, Disability and Ageing provides a template to assist in-home aged care providers on service agreements for the Support at Home program.

This webpage from the Australian Government Department of Health, Disability and Ageing links to a business guidance on claims and payments for providers who will be operating under Support at Home from 1 November 2025.

This webpage from the Australian Government Department of Health, Disability and Ageing provides links to a list of resources about the Support at Home program service agreements.

This government webpage contains resources for employers of aged care workers to help build and maintain good workplace culture.

With increased regulation, aged care providers need to improve their workforce retention strategies urgently if they are to lift the standard of care and keep employees motivated to stay in the sector.

The aged care sector is experiencing ongoing change. How can you recognise change fatigue, and what can you do about it? In this blog, Dr Victoria Cornell, ARIIA Research Fellow explores the causes and impacts of change fatigue in the aged care context and provides practical ways to minimise its effects.

This report from the OECD Health Policy Studies details how various countries are dealing with recruitment and retention issues in the long-term care sector. The guide provides evidence-based examples of best practice across OECD counrties including Australia.