Resources

This web page explains how the Commission regulates aged care using a rights-based approach, with older people’s dignity, choice and safety at the centre. 

This tip sheet by the Department of Health, Disability and Ageing is for aged care providers to help align the Statement of Rights and the living experiences of older people.

This fact sheet for older people and families from the Department of Health, Disability and Ageing explains the rights you have when accessing aged care services funded by the Australian Government.

This video for providers from the Department of Health, Disability and Ageing explains the Statement of Rights and Code of Conduct.

This webpage from the Aged Care Quality and Safety Commission explains the Statement of Rights from the perspective of providers including the Statement of Principles. 

This webpage from the Aged Care Quality and Safety Commission details all the Quality Standards related to rights based working and responsibilities of providers and workers. 

This checklist from the Aged Care Quality and Safety Commission supports providers and workers to apply best practice in managing complaints and feedback. It outlines key actions, system requirements and available resources to strengthen effective, rights-based complaints management.

This  e-learning document brings together learning modules and education resources from the Department of Health, Disability and Ageing and the Aged Care Quality and Safety Commission to support workforce capability under the Aged Care Act 2024. Resources are organised by key learning areas, including cultural safety, helping providers quickly identify training needs and select appropriate education options.

This Hello Leaders article explains that preparing for aged care reform means adopting resident-centred thinking so older people’s rights, preferences and outcomes drive how care is delivered rather than merely meeting compliance requirements. It argues that putting residents front and centre supports higher-quality, person-centred care and organisational readiness for the new rights-based Aged Care Act.

This training module from Ausmed explores how to align with the Statement of Rights in the upcoming Aged Care Act by providing person-centred, rights-based care that values individual needs, preferences and autonomy. It includes key principles, benefits and practical strategies to enhance wellbeing, social connection and quality of life.