Resources
Explore resources from a range of sources across the aged care sector - including government, research, academic and practice-based materials - curated by ARIIA to support evidence-informed practice and innovation.
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Support at Home - Understanding the new program
This webpage from Southern Cross Care summarises the services covered in the Support at Home Packages.
What is the Support at Home Program?
This webpage from Aged Care Decisions summarises the changes in the Support at Home Packages.
The Support at Home Program Overview: 7 Changes You Need to Know
This article from the Care Side Team summarises seven major changes in the Support at Home Program.
Government Provider Management System resources
This webpage from the Australian Government Department of Health, Disability and Ageing provides a list of resources, including user guides, quick reference guides, fact sheets, videos, frequently asked questions and other publications, for the Government Provider Management System (GPMS).
New Aged Care Act – A digital readiness checklist for providers
This checklist from the Australian Government covers digital readiness activities for providers in the lead up to the implementation of the new Act on 1 November 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.
New Aged Care Act: A guide to digital changes for providers
The guidance document from the Australian Government Department of Health, Disability and Ageing describes digital changes for providers and outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 November 2025. It provides information to assist providers to anticipate and prepare for changes.
Provider Operational Readiness – Priority Actions List
This guidance document from the Australian Government Department of Health, Disability and Ageing describes the steps providers need to do before and after 1 November 2025, to implement the new Aged Care Act and Support at Home program.
Support at Home program resources
This webpage from the Australian Government Department of Health, Disability and Ageing contains all types of resources such as apps, audio and video resources and other publications, about the Support at Home program.
Commonwealth Home Support Program – Frequently asked questions – sector readiness webinar
This information sheet from the Australian Government Department of Health, Disability and Ageing provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025.
Support at Home – Template for service agreements
This guidance from the Australian Government Department of Health, Disability and Ageing provides a template to assist in-home aged care providers on service agreements for the Support at Home program.