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Resources

Browse resources created and collated by ARIIA as a trusted, evidence-based guide to supporting innovation across the aged care sector.

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Article
The Support at Home Program Overview: 7 Changes You Need to Know

This article from the Care Side Team summarises seven major changes in the Support at Home Program.

Added 27 Oct 2025
Webpage
Government Provider Management System resources

This webpage from the Australian Government Department of Health, Disability and Ageing provides a list of resources, including user guides, quick reference guides, fact sheets, videos, frequently asked questions and other publications, for the Government Provider Management System (GPMS).

Added 27 Oct 2025
Check list
New Aged Care Act – A digital readiness checklist for providers

This checklist from the Australian Government covers digital readiness activities for providers in the lead up to the implementation of the new Act on 1 November 2025. The activities covered will help providers to achieve mission critical changes relating to digital readiness.

Added 27 Oct 2025
Guidance
New Aged Care Act: A guide to digital changes for providers

The guidance document from the Australian Government Department of Health, Disability and Ageing describes digital changes for providers and outlines the key digital changes that providers will experience in the lead up to the implementation of the new Act on 1 November 2025. It provides information to assist providers to anticipate and prepare for changes.

Added 27 Oct 2025
Guidance
Provider Operational Readiness – Priority Actions List

This guidance document from the Australian Government Department of Health, Disability and Ageing describes the steps providers need to do before and after 1 November 2025, to implement the new Aged Care Act and Support at Home program.

Added 27 Oct 2025
Webpage
Support at Home program resources

This webpage from the Australian Government Department of Health, Disability and Ageing contains all types of resources such as apps, audio and video resources and other publications, about the Support at Home program.

Added 27 Oct 2025
Information Sheet
Commonwealth Home Support Program – Frequently asked questions – sector readiness webinar 

This information sheet from the Australian Government Department of Health, Disability and Ageing provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025.

Added 27 Oct 2025
Guidance
Support at Home – Template for service agreements

This guidance from the  Australian Government Department of Health, Disability and Ageing provides a template to assist in-home aged care providers on service agreements for the Support at Home program.

Added 27 Oct 2025
Webpage
Support at Home program claims and payments business rules guidance  

This webpage from the Australian Government Department of Health, Disability and Ageing links to a business guidance on claims and payments for providers who will be operating under Support at Home from 1 November 2025.

Added 27 Oct 2025
Webpage
Support at Home service agreement resources   

This webpage from the Australian Government Department of Health, Disability and Ageing provides links to a list of resources about the Support at Home program service agreements.

Added 27 Oct 2025