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Aged Care Partnering Program

Partner with experts to solve problems

Do you have an idea that can make a difference to the Australian aged care sector?

You may be eligible for the Aged Care Partnering Program.

The Aged Care Partnering Program team will work with you to source relevant research and industry experts to facilitate partnerships that can develop your idea into a robust project.

Anyone with an innovative idea that has the potential to make an impact in Aged Care may be eligible to enter the Aged Care Partnering Program.

Project ideas will be assessed on the problem they aim to solve for aged care, how innovative they are and if they could benefit the sector more broadly. 

 

Don’t have an idea but want to contribute? If you are a service or technology provider, researcher or professional with expertise in a discipline relevant to the aged care sector, please contact us for more information on how you could participate. 

 

The Aged Care Partnering Program combines intensive workshops with individual online meetings facilitated by our Innovation Managers and Research Fellows. 

Our team will support you through the program and introduce you to potential partners, industry experts and/or stakeholders that will collaborate with you to co-design the best project solution that is right for you, your organisation and the wider aged care sector. 

The Aged Care Partnering Program will help you explore and develop your project which you may choose to develop into an application for funding.

 

Innovation Network

All Aged Care Partnering Program participants will continue to be supported and can connect with other like-minded innovators through our ARIIA Innovation Network. 

Find out more 

 

Our suite of free modules can help you navigate working with the aged care sector.

These five short modules have been created as a valuable resource for organisations or individuals outside the aged care sector who have innovative ideas, products, or services that could bring benefits to aged care. 

If you have limited knowledge about the aged care sector, don't worry! These modules are here to assist you. They will provide insights into the aged care environment, address what the key sector challenges are, guide you through innovation implementation and adoption, and offer tips on partnering with an aged care organisation.

Access to our Industry Essentials modules is available here.

ACPP Partnership Opportunities

Please refer to the noticeboard below for available partnering opportunities. For more information, click on the email reference to contact the ACPP Team. If you are interested in multiple opportunities, please advise in the body of your email. 

Opportunities are listed newest first. 

Email Reference: Wound Care Efficacy

Seeking: Residential or home care provider based anywhere in Australia.

To partner with: Clinical technology provider - wound care resource

Problem to be solved: Lack of knowledge and confidence of aged care clinicians to attend to wounds and select appropriate dressings can lead to hospitalisation or increased workload.

Solution to be trialled: A web-based resource, developed as part of a research project, aims to improve competence in wound care through a direct teaching method. The objective is to provide a profile on wound care dressings, so users gain confidence in recognising the characteristics of an array of wounds. The resource also educates the user on an effective wound care plan.

Role of aged care provider: The team are interested in a partner keen to provide sector feedback on this proposed technology. The aged care provider/s will trial the web-based resource that is currently being trialled in a large metropolitan hospital in Sydney. The partner(s) would be asked to have the clinician do a short 5 min survey, after a short period of time (1-4 weeks), to assess their confidence in their wound care.

 

Email Reference: AI Assisted Progress Notes

Seeking: Home care provider based in NSW

To partner with: AI technology provider

Problem to be solved: Reduce administrative workload, provide mental health support, reduce burnout and increase job satisfaction for home care staff.

Solution to be tested: A voice activated AI driven progress notes and incident management application which has been co-designed with a research provider.

Role of the aged care provider: To partner with a technology provider and research provider to apply for a Cooperative Research Centres Projects (CRC-P) Grant. A pilot project will be developed to co-design and co-develop the AI tools. The provider would agree to participate in the trial of the tool with 10 hours per week operational resourcing and access to a small number of clients and care workers to beta test and provide feedback. The provider would gain access to the technology for free for 2 years in return for free marketing of the trial results.

Timeframe: Pilot trials to be run December 2024-June 2025.

 

Email Reference: Empowering Multilingual Caregiving

Seeking: Home care provider located in Metro: SA, NSW, WA or regional: QLD, VIC

To partner with: Technology provider

Problem to be solved: The home care workforce may have varying levels of English language proficiency that affects the accuracy of their record keeping that is required by providers. Inaccurate notes and communications in client records can lead to workforce inefficiency, incomplete documentation and inconsistent use of terminology.

Solution to be trialled: The home care provider will participate by trialling the language translation feature, using it within real caregiving environments. They will provide feedback on functionality, usability, and any issues encountered. This tool will allow non-English speaking caregivers to document client notes verbally in their native language. The software will automatically translate and update these notes in English, ensuring clear, accurate records without requiring the caregiver to type or translate manually.

Benefit for the aged care provider:  During the trial, the home care provider will receive complimentary access to the language translation feature, enabling their team to experience its benefits first hand. They will have a direct role in shaping the final product, contributing valuable insights to tailor the tool for real-world needs. Upon successful implementation, the home care partner will be eligible for discounted pricing if they choose to adopt the full platform.

Timeframe: start Jan 2025, End April 2025 (3-month trial/flexible)

 

Email Reference: Virtual Care Maps

Seeking: Residential care provider located anywhere in Australia

To partner with: Technology provider

Problem to be solved: Using Digital Scanning technology to address workforce related challenges that impact efficiency, safety and resource management. Scanned information can assist staff with navigation and familiarisation with facility layouts, and orientation.

Solution to be trialled: Trial involves the provision of an immersive 360-degree scanning and virtual mapping platform to enable co-design of a specific solution for the partner. The resulting virtual map provides an accurate and up to date mapping of assets for use by facility management, address emergency preparedness and access to information for first responders, assist with training and compliance for continuous improvement and health and safety training purposes.  

Brief description of the opportunity: The provider would facilitate access to relevant sections of the facility to enable the capture of 360-degree scans. The trial duration would be 2-4 weeks including the staff trial of the finished product and providing structured feedback. The provider requires a contribution to their costs associated with travel. There are several benefits to this product for the facility, including access to up-to-date information for Insurance and Risk management and the ability to use the technology for various operational needs. The provider would receive access to the finished product at the conclusion of the trial for a fee.

 

Email Reference: Streamlined Software Resource Hub

Seeking: Residential or home care provider located anywhere in Australia

To partner with: Tech provider

Problem to be solved: Software providing 24/7 access to product information, training materials, and support resources; supporting staff with easy-to-access training and resources.

Solution to be piloted: The software is currently in use in the Australian acute care sector. This pilot will focus on the unique needs of the aged care sector for the next development of this solution.

Brief description of the role of aged care provider: The aged care partner will test and trial the platform; provide detailed feedback; recruit participating staff; contribute to co-design; and help monitor key metrics. Aged care partners will receive complimentary access to the platform, collaborate in shaping the platform's aged care-specific features, and receive exclusive discounted pricing for continued access after the pilot.

 

Email Reference: Candidate Attraction and Engagement Chatbot

Seeking: Residential or home care provider located anywhere in Australia

To partner with: Tech provider

Problem to be solved: Reduce candidate drop-off during the application process, increase candidate engagement, and reduce manual processes, such as phone screening for internal Aged Care Talent Acquisition and HR teams.

Solution to be piloted: Piloting an AI-powered candidate engagement and employer-branded chatbot which can be added to existing career sites or dedicated landing pages. The chatbot is designed to engage with prospective candidates, answer FAQs, perform candidate screening, and send candidates directly to existing applicant tracking systems.

Benefit for the aged care provider: Benefits include free access to the chatbot technology and company's larger established software platform during the trial period; discounted pricing upon completion of the pilot and the ability to co-design an innovative software solution.

Timeframe: November 2024 - February 2025

 

Email Reference: Strategic Workforce Planning

Seeking: Residential aged care provider located anywhere in Australia

To partner with: Tech provider

Problem to be solved: Reducing staff shortages, scheduling and administrative costs, and inefficiencies through advanced operations planning, demand forecasting, workforce management, and optimised time tracking and attendance.

Solution to be tested: The software has been successfully deployed in the acute care sector nationally and internationally, the tech provider is now looking to co-design the software for use in the Australian residential aged care sector.

Benefit for the aged care provider: The residential aged care provider can co-design a world leading technology by testing, trialling, and providing feedback about the product. The partner will initially receive free access to the technology in addition to multi-year discounted pricing for an ongoing contract.

 

Email Reference: Vital signs monitoring

Seeking: Residential aged care provider located anywhere in Australia 

To partner with: Tech provider

Problem to be solved/explored: We propose a trial of the TGA-approved vital sign monitoring patch, integrated a software solution.

Solution to be tested/trialled/piloted: This patch can monitor up to eight vital signs in real time, transmitting the data directly to our AI-powered platform. The software analyses the incoming data, provides alerts for potential health issues, and automates the recording of vital signs as well as patient progress reports. Additionally, it offers predictive capabilities, notifying nurses of potential fall incidents before they occur.

Benefit for aged care provider:

We are seeking a partnership to conduct a pilot trial within a residential care facility, involving 5-20 patients per trial phase. Initially, we will conduct a time-in-motion study to measure the time nurses spend on vital sign monitoring and patient progress reporting. Additionally, we will record and monitor all fall incidents over a 1–2-week baseline period. Following this, we will implement the proposed solution and measure the following outcomes:

1. Reduction in nursing time spent on manual tasks.

2. Decrease in the number of falls compared to the baseline period.

3. Cost savings associated with nurse task automation and fall reduction.

Timeframe: Available to start ASAP

 

Email Reference: Quality Standards and Compliance Online Training

Seeking: Community or Residential Aged Care Provider located anywhere in Australia

To partner with: Technology Provider

Problem to be explored: Developing a more engaging approach to compliance training

Solution to be tested: This next-generation training platform has been purpose developed in partnership with an online higher education provider and successfully deployed in one aged care provider. This opportunity offers a provider to trial and test cost savings, workforce engagement, completion times, and efficacy of a new and more engaging approach to compliance training for the Strengthened Aged Care Quality Standards.

Benefit for aged care provider: By participating in this opportunity, providers have the option of staff completing anything between two, to all 15 modules, with a fun, engaging, and early access app deployed directly to the staff member’s device. With a management dashboard to monitor completion and compliance training, your organisation can get ahead of the implementation of the Strengthened Standards.

 

Email Reference: Dementia Intervention Proof of Concept (Pilot)

Seeking: Community (CHSP) group provider or residential aged care provider located in Australia 

To partner with: Technology provider

Problem to be solved: Aged care staff may not always be available to interact and respond to people living in residential aged care and provide evidence based, dementia aware responses to questions, deliver engaging activities or entertainment.

Solution to be trialled: The objective of the Proof of Concept is to observe the effectiveness of a robot humanoid in a residential care setting in Australia. Key staff from the partner provider will be trained to guide staff in the easy setup, execution and maintenance. They will also provide data analytics on the user experience in the gathering of evidence from clients, family members, and employees.

Benefit for the aged care provider: The supervised use of robots for social care can overcome workforce shortages and complement existing activities either based in a residential facility or onsite in a community aged care program. Through studies conducted in Singapore, the robot is currently equipped to handle multiple dialogue scenarios and provide an empathetic response. Foundation pricing and ongoing support will also be available to the participating partner.

Timeframe: Tailored to the evaluation and organisation, start date 2025.

 

Opportunity for: Home Care Provider

Partnering with: Technology Provider

An opportunity for a home care provider to partner with a technology provider and play a crucial role in implementing and managing an AI-driven welfare check-in and real-time translation service. The home care provider will pilot the AI service which provides regular, personalised health monitoring for clients, with AI-driven interactions customised to the client’s language and cultural background. The AI will perform telephone check-ins, capturing data that will be reviewed by the care coordinators to ensure comprehensive and consistent care. The AI’s ability to communicate in 99 languages and 500 dialects ensures that all clients feel heard and respected, which can lead to higher satisfaction and retention rates.

By participating in this pilot, the aged care provider will gain free access to advanced AI technology during the trial, enabling them to experience the benefits of AI-driven care without financial risk. These AI services are designed to reduce the workload on human staff, enabling the provider to deliver more consistent care with fewer resources. The provider’s responsibilities will include selecting and onboarding eligible clients, monitoring the integration of AI services into their current care routines, and providing ongoing feedback to ensure the AI system aligns with the needs of their clients.

Email Reference: AI Driven Telephone Check-in & Human Dashboard

 

Email Reference: Fundamental Model of Care (Implementing)

Seeking: Residential aged care provider located anywhere in Australia

To partner with: Researcher

Solution to be piloted: To explore how to implement the Fundamentals of Care Framework as a model of care in your facility, to ensure it is at the core of your care ethos, appropriately embedded in care policies and guidelines, and reflected in practice.

Benefit for aged care provider: Be one of the first to contribute to evidence on the impact of integrating the model into aged care where it has yet to be implemented on scale. Co-implementation with research experts of a relationship-based model of care that improves staff satisfaction and outcomes for care recipients.

Timeframe: 12 months

 

Email Reference: Fundamental Care Training (Integrating and Evaluating)

Seeking: Multiple residential aged care provider located anywhere in Australia

To partner with: Researcher

Solution to be piloted: Upskilling your workforce in providing high-quality Fundamental Care through implementing and evaluating developed digital training for healthcare workers. Fundamental Care are needs that are universal to all people, and essential for a person's health, wellbeing, recovery, and/or peaceful death.

Benefit for aged care provider: This digital training package will enhance the skills of employees in Fundamental Care delivery as well as their own self-care. The aged care provider would facilitate access to the digital Fundamental Care training for care workers by, for example, providing access through in-house learning management system. Training modules and evaluation should take approximately 45 minutes per staff member. Aged care providers will have free access to and evaluation of Fundamentals of Care digital training that has been developed by university researchers.

Timeframe: 12 months

 

Email Reference: Stakeholder Interaction and Compliance

Seeking: Residential aged care provider anywhere in Australia, preferable VIC and SA.

To partner with: Technology provider

Problem to be solved: Difficulties with communicating with doctors and other health professionals to provide timely escalation of clinical deterioration in residential aged care facilities. Delay in contact with a resident’s nominated decision makers.

Solution to be trialled: To trial the use of an innovative software solution to bring families, care providers and doctors together to champion an improved person-centred care approach. The software allows care providers to share inbuilt interactive forms, based on new aged care standards compliance, reducing the administrative workload of staff and improving efficiency.

Benefit for the aged care provider: The aged care provider will get the product almost free of cost post-trial period, which includes the implementation fee and staff training sessions. The technology provider will set up the web and app-based platform, provide on-site training, and video assisted training to ensure effective implementation across the aged care provider’s organisation. The pilot study is aimed at investigating user experience, user interface effectiveness, and improving customer satisfaction.

Timeframe: To be negotiated with the provider.

 

Opportunity for: Aged Care Provider (Home Care Services, located anywhere in Australia)

Partnering with: Technology Provider

Opportunity for an aged care provider (providing home care, located anywhere in Australia) to partner with a technology provider to pilot an innovative AI assistant. This technology aims to streamline care management and empower older people and their representatives. Features of the assistant include separate customer, worker, and care manager portals, with information available in different languages. The platform automates many administrative functions related to care management, scheduling, payroll, compliance, budgets, statements, self-management of packages, and can provide information e.g. inclusion criteria for purchasing equipment. The pilot project aims to commence in April 2024, commencing with a select group of customers, representatives, and workforce for approximately 90 days, with providers having free access to the technology. Providers will be supported with training, regular check-ins and will meet with the technology provider to provide feedback and insights.

Email Reference: Home Care AI Assistant

 

Opportunity for: Aged Care Provider (Residential, Nationwide)

Partnering with: Technology Provider

Opportunity for an aged care provider (residential, nationwide) to support a technology provider in the co-design of an innovative solution to determine risk of an outbreak using sensors to detect pathogens. The technology can identify pathogens present, as well as viral load.  The technology provider would like to work with providers to ensure the technology can integrate seamlessly into daily routines, with further opportunity to be part of a trial.  The initial codesign can occur online, with the time commitment consisting of an initial consultation meeting, followed by several follow-up meetings. Participating organisations may be offered heavily subsidised or free access to this technology.  

Email Reference: Technology for infection control and outbreaks

 

Opportunity for: Aged Care Provider (Providing Home Care Services or Residential)

Partnering with: Technology Provider

Opportunity for an aged care provider to partner with a technology provider that has developed software using AI that automates the ability to identify and highlight gaps in documentation, allowing the user to spend less time on gathering data and more time addressing these gaps. This product has been used in a workplace health and safety setting, and they are looking for an aged care partner to further develop this technology.

Email Reference: Automating Compliance

 

Opportunity for: Aged Care Provider (Community, Home Care and Residential)

Partnering with: Technology Provider

Opportunity for aged care providers across Australia who are interested in partnering with a technology provider focussed on maximising workforce effectiveness by analysing the organisation's effort and workforce outcomes. The technology illuminates the efficacy of planning decisions to pinpoint when, where and why the rostering of your workforce is efficient/inefficient. Interested partners will take part in a trial to create an initial 'snapshot' diagnosis where a forecast can be made to determine gaps to improve service delivery. Partnership opportunities are available now and requires approximately a 3-hour time commitment.

Email Reference: Forecasting workforce effectiveness

 

Opportunity for: Aged Care Provider (Providing Home Care Services or Residential)

Partnering with: Technology Provider

Opportunity for an aged care provider (home care or residential) to partner with an Australian technology provider concerned with energy solutions. The pilot program is an opportunity to monitor and demystify energy use at your site using real time data. From here, electricity usage can be optimised, and potential cost savings identified. As a partner, you'll gain access to detailed energy usage for your site, free of charge, for the duration of the pilot. Actively participate in the pilot program by co-designing the product for use in aged care, provide feedback, and influence the future of energy solutions while enjoying the benefits of reduced costs. This is an opportunity to create a more sustainable and efficient future.

Email Reference: Cost saving energy solutions towards carbon zero

 

Opportunity for: Aged Care Partner (Residential or Providing Home Care Packages throughout QLD, NSW, VIC or SA)

Partnering with: Research Organisation and Technology Provider

An opportunity for an Aged Care Partner (Residential or Home Care Package) to pilot use of a robot for care, companionship and capacity building. Researchers would like to expand their evidence by piloting within residential aged care facilities as well as within older people's homes with people receiving in-home care. Measures to be evaluated for providers include optimisation of resources, customer satisfaction, cost savings through scalability, benefits to customer emotional wellbeing and benefits to workforce. This robot was developed by researchers at a leading Australian university over 10 years ago and significant research and testing has been conducted, showing positive results. It has multiple capabilities, such as social and emotional connection, inclusive learning, health status monitoring and alerts, telehealth/video calls, translation services, and can be used with individuals and groups.

Email Reference: Technology for Social Care

 

Opportunity for: Community or Residential Aged Care Provider and Researcher

Partnering with: Technology Provider

Opportunity for a community or residential aged care provider and researcher to partner with a Singaporean company specialising in robotic humanoids for Dementia to co-create and localise content/programming that will be of great benefit to older Australians. The implementation timeline will be tailored accordingly to do a proper evaluation with the partner organisation. Possible start date is from late 2024.

The social Robotics & Artificial Intelligence (AI) Humanoid can provide consistent engagement and therapy through its 4 main competencies: exercise, sing-along, cognitive group games and conversation. The robot is currently commercially available in Singapore and deployed in multiple residential facilities and hospitals. As a part of the trial, the robot would be deployed in a residential care organisation in Australia, with the opportunity to co-develop programming and optics (voice, look, mannerism etc.) to localise it for efficiency and eventual distribution for older persons living in residential care and/or receiving community aged care.

The project would focus on a pre-implementation study of a control group of residents for 4 weeks without the use of the robot and another sample group utilising the robot daily in accordance with the organisation’s daily routine. The study aims to show the robot’s effectiveness in dementia care intervention and improving overall cognitive and emotional wellbeing. The technology provider is keen to work collaboratively with the researcher/aged care organisation to co-develop relevant programming or relevant customisations for appearance, voice and language. 

Email Reference Dementia Intervention Proof of Concept (Research)

No current partnering opportunities.

ARIIA x MDPP Ideas Incubator Program 

Applications for the final rounds of the ARIIA x MDPP Ideas Incubator Program have closed. Thank you to all applicants. Please keep an eye on our ARIIA Projects page to find out more about the innovations we have supported through this program.

Further information 

If you would like to make an enquiry about participating in the Aged Care Partnering Program, please contact us via our online enquiry form or contact us direct at acpp@ariia.org.au.