Take me to the ITP Individual testimonials

Take me to the ITP Team testimonials

ITP Individual testimonials

Since 2022, the Innovator Training Program has supported more than 70 innovation and improvement projects. We’ve helped aged workers to define their problem and use evidence to find the best solution, and built their skills in project management, change management and evaluation.

Here’s what some of our Innovators and Sponsors have to say about their ITP journey…

The ITP has given me a skillset to spearhead change within my organisation. I would thoroughly recommend it to anyone in the aged care sector that’s ready to think outside the square and would like to see positive change in the industry.

- Claire, Carer and ITP Innovator

I always knew that I had a unique staff member in my employ, but I don’t think I or anyone could imagine just what a passion and dedication Bryan had toward his role and toward caring for residents with dementia. Bryan has thrived and grown so much doing the ITP, and his enthusiasm has never wavered. In fact, I think he has become more focused and determined. And his enthusiasm is starting to rub off onto other staff who are just as excited to see his plans for improving care for our residents.

- Lea, Director of Nursing and ITP Sponsor

As someone who has supported and driven innovation across a range of sectors, I found the ITP to be a very useful and practical program that supports the driving of change within the aged care sector. The strength of the ITP is it leverages participants’ passion for the sector whilst formulating an evidence-based solution which can be practically implemented, not just theoretical.

- Paxton, Director of Innovation and Improvement and ITP Innovator

Working through the weekly modules of the ITP gave me the opportunity to refine the problem I was trying to solve and produce an evidence-based solution that I could confidently implement within my workplace. I was very well supported throughout the 10 weeks by my facilitator who was always available to answer any questions I had. I would definitely recommend the ITP for healthcare workers who want to make a difference.

- Emily, Aged Care Nurse Practitioner and ITP Innovator

The ITP was well-designed with knowledgeable facilitators who led us through the program step-by-step. The online resources were comprehensive and enabled independent progress through the modules at a time convenient to me. Spending so much time interrogating the problem was so useful as it turned out that the actual root of the problem was something quite different.  It was also great to be able to connect with people from other organisations. I would highly recommend the ITP to anyone working in aged care as you come away with a tangible project plan and clearer understanding of what you're trying to solve.

- Tamara, Customer Engagement and Research Coordinator and ITP Innovator

As an ITP Sponsor, I valued the opportunity to build a relationship with my Innovator and get unique insights into her role in frontline service delivery. I was able to suggest and organise introductions between her and key organisational personnel. The regular meetings with the ITP facilitator were most helpful and kept me up-to-date on the progress.

- Teresa, Projects Coordinator, Research and Innovation and ITP Sponsor

ITP In-house testimonials

Since 2023, ARIIA has delivered 16 In-house ITPs to aged care organisations across Australia. Working with groups of between 8 to 20 staff from an organisation, we’ve travelled across the country to facilitate in-person workshops that empower groups to define their organisation-wide problem, develop an evidence-based solution, and implement change. 

Here’s what some of our In-house participants have to say about their experience…

The In-house Innovator Training Program shifted our mindset from operations to innovation, encouraging us to use evidence to inform our project, capture our internal evidence and data and measure results. It was a valuable opportunity to bring together a group of staff from different areas of our organisation, to contribute their different perspectives and problem-solve together. The group built such a good rapport which has continued beyond the program.

The ARIIA facilitators were wonderful, incredibly knowledgeable and supportive and adapted to our team. I would recommend the program to anyone working in aged care, from frontline through to the CEO, who is passionate about making a difference, has an idea or problem to solve but doesn’t know where to start.

- Helen Fredericks, Program Manager, Model of Care, Catholic Healthcare

The Innovator Training Program supported us to develop a best-practice model for our wellness hubs. The collaborative approach encouraged us to explore different models and find a solution that worked best for Bupa. We began a pilot of the wellness hubs in mid-2023 with really good results, and we’re now rolling them out to every site nationally. The ITP has been fantastic, teaching us to break things down, start small and do what’s achievable. We wouldn’t have been able to do it without the program.

- Mel White, Quality Director, Bupa

The In-house Innovator Training Program has changed the way I approach challenges at work. After seeing Bec and Holly work with my cohort, I realised that while all of us are facing similar challenges, our experience and approach to these challenges will always be different. I feel that the ITP has allowed me a deeper understanding of the value in collaborating with people outside of my direct team, leaning on their experience and perspective to overcome difficulties. 

I would recommend the program to anyone, but particularly those working in the Quality space. It’s a team that is always facing a huge amount of projects and change, and the ITP allows you to break it into bite size actions, supporting quicker and more effective progress.

- Kelsey, Consumer Experience and Engagement Lead and In-house ITP participant

A number of our staff attended the ARIIA In-house ITP and the methods and information that were provided to us during the training were extremely helpful – firstly in defining what our particular problem was and then assisting us in creating a workable solution. I would thoroughly recommend the ITP for all aged care related organisations.

- Andrew Sibley, Head of Business Development, AnglicareSA

I joined the ARIIA ITP with my team, the social link team at ACH Group, anticipating an opportunity to learn, grow and be challenged. The training didn’t disappoint! If you have an opportunity to do this I would recommend it. I have a renewed sense of taking time to complete thorough project planning and I got to know our team better.

- Kellie Kulinski, ACH Group