Resources

This webpage from the Department of Health, Disability and Ageing details the digital reform underway in the sector.

This webpage from My Aged Care details information about understanding your rights and how to raise concerns as an aged care consumer. 

The presentation by Professor Rosalind Croucher focuses on the Commission’s proposed model for a Human Rights Act in Australia and how it may support the rights of older people.

This webpage from the Department of Health, Disability and Ageing provides information and resources about the roles and career pathways for the First Nations health workforce.

This webpage from the Fair Work Ombudsman details The Aboriginal and Torres Strait Islander Health Workers and Practitioners and Aboriginal Community Controlled Health Services Award 2020 which sets the minimum pay, work conditions and classifications for employees and employers in Aboriginal community controlled health services and for Aboriginal and Torres Strait Islander health workers across Australia.

This webpage by LiveUp provides various resources designed to support culturally appropriate assistive technology, independence, and wellbeing for Elders, older people, and their families.

This webpage from the Aged Care Quality and Safety Commission explains what a consumer advisory group is and how to establish and participate in one. It shows how these groups support meaningful consumer input, ensuring feedback and ideas inform governance and continuous improvement in aged care services.

This webpage from the Department of Health, Disability and Ageing discusses how the department deal with aged care complaints. It sets out how complaints are acknowledged, managed and resolved under the Aged Care Rules, including support for whistleblower protections and options for reconsideration if parties disagree with decisions.

This resource from the Australian Commission on Safety and Quality in Health Care summarises the nine key components of a comprehensive care plan.

This webpage from the Aged Care Quality and Safety Commission details the process to make a complaint about an aged care provider, worker or responsible person.