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Improving dementia care in residential settings: A project to build skills, confidence and capacity of aged care staff

Lead Partner
Supporting Partners
Submitted by admin on

Queen Victoria Care in partnership with the University of Tasmania has been awarded an ARIIA grant for their ‘Improving dementia care in residential settings: A project to build skills, confidence and capacity of aged care staff’ project.

This translational program supports the development of aged care staff to embrace and apply evidence-based dementia care practices in their organisation. A co-designed education program will assist aged care staff to build knowledge of evidence-based dementia care, and enable them to develop skills, confidence and capacity to drive transformational change in their workplace. 

A three-phase model will be implemented and evaluated.

1. Review and preparation of the workplace. Initial scoping of workplace challenges and enablers, strengths and weaknesses, with the identification of learning priorities and the cocreation of a site- specific education workbook. Existing evidence-based learning resources will be tailored to suit the workplace needs and assets.

2. Delivery of education program. Experienced dementia educators will use the co-designed site-specific workbooks, completed by staff, as the basis for four on-site experiential, applied learning workshops.

3. Consolidation. Workshops with whole of team debrief and action plans for sustainability. A co-design plan to embed ongoing education and best practice dementia care will be developed. The leadership team will support a sustainable ongoing approach.

Evaluation will be undertaken through a structured research program utilising mixed methods. The project findings will allow the project to be successfully applied in other aged care settings.

Background and Aims

The project aimed to enhance dementia care in residential settings by increasing the knowledge, skills, and confidence of aged care staff at Queen Victoria Care. It focused on applying evidence-based approaches to dementia care, improving communication with families, and fostering a supportive community for residents living with dementia.

What We Did

We conducted a series of educational workshops and created comprehensive workbooks for staff to improve their understanding and management of dementia. The education program included pre- and post-surveys, focus groups, and interviews to assess the impact of the training. Workshops were also held for residents without dementia to help them understand and support their neighbours with dementia.

Outcomes

The project resulted in enhanced knowledge and confidence among staff, improved dementia care practices, and better communication with family members. Staff reported using the education in their daily practices, and both staff and family members expressed satisfaction with the training. A dementia interest group was established to continue ongoing education and practice improvements.

Impact on Aged Care and Workforce

The project demonstrated that targeted education can significantly improve the quality of dementia care in residential settings. It highlighted the importance of continuous learning and support for aged care staff to enhance their confidence and capability. Improved dementia care practices can lead to better resident outcomes and greater job satisfaction for staff.

Resources Developed

  • Dementia Education Workbook: A comprehensive resource covering dementia knowledge, care approaches, and practical techniques. Available to all staff at Queen Victoria Care and can be shared with other aged care organizations upon request.
  • Online Learning Resources: Curated list of videos, articles, and modules related to dementia care. Links to these resources are provided in the workbook.
  • Pulse Surveys: Ongoing surveys to evaluate the education program's effectiveness and gather feedback. Survey templates can be shared with other organisations.

Next Steps

The dementia education program will continue to be offered to new staff at Queen Victoria Care. The dementia interest group will regularly identify education and practice change needs, organise workshops, and ensure ongoing learning opportunities for staff, residents, and family members. The workbook and resources will be continuously evaluated and updated based on feedback and pulse survey results.

This project has laid the groundwork for ongoing improvements in dementia care and can serve as a model for other aged care organisations seeking to enhance their care practices.

For access to resources or future updates on the project, please contact Queen Victoria Care on admin@qvcare.com.au, by visiting our website www.qvcare.com.au or by checking us out on social media.

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More Information

For access to resources or future updates on the project.