Resources

This webpage from the Aged Care Quality and Safety Commission explains what a consumer advisory group is and how to establish and participate in one. It shows how these groups support meaningful consumer input, ensuring feedback and ideas inform governance and continuous improvement in aged care services.

This webpage from the Department of Health, Disability and Ageing discusses how the department deal with aged care complaints. It sets out how complaints are acknowledged, managed and resolved under the Aged Care Rules, including support for whistleblower protections and options for reconsideration if parties disagree with decisions.

This resource from the Australian Commission on Safety and Quality in Health Care summarises the nine key components of a comprehensive care plan.

This webpage from the Aged Care Quality and Safety Commission details the process to make a complaint about an aged care provider, worker or responsible person.

This chapter forms part of the Senate Standing Committee on Community Affairs inquiry into aged care service delivery. It examines the funding and pricing model, drawing on evidence about how these elements affect the protection of older Australians’ rights

This webpage from Ausmed details  the Australian Charter of Healthcare Rights and informed consent.

This project and training resources by SAHMRI are informed by a pilot study and evaluate an evidence-based model for culturally safe aged care. The views of First Nations participants informed the development of six cultural safety in aged care principles that provided the foundation for a training program for an aged care organisations.

This webpage from the Australian Institute of Health and Welfare outlines strategies to enhance national data on the dementia care workforce, focusing on training, qualifications, and capabilities across health and aged care sectors, to inform policy and improve care quality.

This resource from Dementia Australia provides comprehensive guidance on the assessment and diagnosis of dementia, including diagnostic criteria, culturally appropriate screening tools like the Kimberley Indigenous Cognitive Assessment Tool (KICA) and the Rowland Universal Dementia Assessment Scale (RUDAS), and best practices for disclosing a diagnosis.

This webpage from the Department of Health, Disability and Ageing, provides information and a link to the Hospital to Aged Care Dementia Support Program. The program aims to assist older individuals living with dementia in transitioning from hospital to residential aged care or home with support.