Resources

This is a double-sided A4 printable resource from the Department of Health, Disability and Ageing, summarises what rights older people have when accessing aged care services.

This fact sheet from the Department of Health, Disability and Ageing explains how you can ask for a review of their decision about your complaint or make a complaint about their service.

This fact sheet from the Department of Health, Disability and Ageing describes the new Aged Care Act and the Statement of Rights for consumers, carers and family members. 

This list from the Department of Health, Disability and Ageing details the current providers delivering the Elder Care Support program across Australia (2026).

This series of downloadable PDFs from Dementia Australia offers practical guidance on dementia-friendly design, covering colour contrast, signage, furniture, corridors, bedrooms, toilets, and outdoor access, using clear design principles to support well-being.

This information sheet from Australian Government Department of Health, Disability and Ageing that details all the support programs and resources to help aged care providers to deliver care to older people in regional, rural and remote locations.

This government resource provides links to training available to workers in the aged care sector.

This fact sheet from Healing Foundation provides information for aged care staff to enhance services for Stolen Generations.

This information sheet from the Australian Government Department of Health, Disability and Ageing provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025.

This report outlines a promising practice of implementing paid monthly meetings for home care workers. These structured sessions, held at local venues, compensate workers for their time and travel, fostering regular face-to-face interactions with colleagues, team leaders, and support staff. The initiative aims to reduce worker isolation, enhance communication, and improve the quality of client care by acknowledging the valuable insights and experiences of home